To contact Neptune, call 416-23-METER (416-236-3837). Our call centre is open from Monday to Friday from 7 a.m. to 9 p.m. and on Saturday and Sunday from 8 a.m. to 6 p.m. Or just fill out the form below and we will get back to you within 48 hours.
The personal information collected on this form is collected under the authority of the City of Toronto Act, 2006, S. 136(c) and the City of Toronto Municipal Code Chapter 851, §851-5. The City has contracted with Neptune to organize and schedule the installation of the water meters. Your personal information will be used to contact you about your comment or question. Questions about this collection can be directed to Toronto Water, Project Manager, phone number 416- 392-8279, 21st Floor, Metro Hall, 55 John St. Toronto, ON, M5V 3C6.
