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Benefits of the new system:

The new system will help to keep better track of water consumption across the city, detect water loss more quickly and eliminate the need for City staff to go to homes to obtain water meter readings. It will also provide environmental benefits.

Treating and pumping clean, safe drinking water to Toronto customers uses a lot of energy – in fact, Toronto Water is the largest energy user of any City operation. If customers reduce their consumption, we can reduce our energy use. Treating less water also allows us to use and transport fewer chemicals. Together, these help us to reduce greenhouse gas emissions and combat climate change, ensuring a more sustainable future for all.